Company Overview
Three hospital health care system. DCH Regional Medical Center is the cornerstone of the DCH system. The 583-bed Regional Medical Center offers a variety of specialty units and advanced services, including cancer, cardiology, robotic and minimally invasive surgery, and the region's advanced trauma center. Northport Medical Center is a 204-bed community hospital that offers a full range of inpatient and outpatient services. The facility also operates important specialty services, including the DCH Rehabilitation Pavilion and North Harbor Pavilion for mental health. Fayette Medical Center, through a lease agreement with the DCH Health System, is a 61-bed rural hospital that offers the residents of Fayette County inpatient care, along with sophisticated diagnostic equipment, surgical techniques and specialty clinics. A 122-bed nursing home on site is fully accredited and licensed for intermediate and skilled nursing care.
Job details
Overview
The Financial Counselor will be responsible for conducting eligibility screenings, assessment of patient financial requirements, and counseling patients on insurance benefits and copayments. This role is accountable to work with vendors, billing, and/or case management to ensure secured reimbursement to DCH prior to services or before patient is discharged and mitigates at risk accounts.
DCH Standards
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
- Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
- Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
Required skills
Required Credentials
Sensory requirement
Carry up to 30 pounds, occasionally required to push, pull, bend and lift. Ability to push a wheelchair, assisting with entry or exit. Able to stand, walk, kneel, sit or stoop with good balance for extended periods of time or when visiting patient rooms or clinical units to interview patient and obtain information. Vision and hearing normal or corrected to normal. Can write legibly. Must have ability to communicate with others. Mental capability to maintain patient confidentiality 100% of the time. Subject to stress and fatigue.
