Job address
US
Company size
11-50 employees
Job sector
Business Management & Administration
occupation category
Human Resources Assistants, Except Payroll and Timekeeping
Job type
Contract
Work environment
In person
Company Overview
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Job details
Required skills
- Possesses operational/processing expertise for assigned tasks
- Applies knowledge of general HR practices and technology to ensure HR goals are met
- Develops a proactive perspective on consulting projects
- Seeks new ways to improve and recommends improvements to HR processes, transactions, and outcomes
- Maintains confidentiality throughout appropriate business processes
- Documents and escalates reports of unethical behavior to management
- Engages in preliminary analysis of collected data and reports findings to supervisor
- Acts consistently with and represents the culture of the organization
- Interprets both policies and changes to policy
- Possesses general knowledge of organization’s policy and philosophy toward diversity and inclusiveness
- Conducts data entry and tracks statistics and metrics
- Generates and, when appropriate, implements solutions within designated area of responsibility
- Assists with the implementation of initiatives and escalates issues
- Possesses general knowledge of local cultural issues
- Serves as a team member for passed down projects
- Develops some general knowledge of local and global economic trends
- Produces accurate and error free communication
- Maintains awareness of ethics laws, standards, legislation, and trends that may affect organizational HR practice
- Raises issues and/or identifies patterns requiring transactional HR solutions
- Reports workplace risk management issues to leadership (e.g., safety, health, etc.)
- Facilitates and provides basic information for resolution of conflicts
- Maintains knowledge of internal organizational controls
- Communicates and demonstrates support for HR decisions passed down even if not consistent with own point-of-view
- Refers potentially difficult interactions to manager
- Reports on data entry and key metrics
- Seeks opportunities to interact with stakeholders
- Gathers and, when appropriate, analyzes facts and data for business solutions
- Gains the knowledge and skill to implement organizational processes and initiatives
- Follows the guidance and general direction of more experienced HR professional within the organizational structure
- Promptly responds to stakeholder concerns via written, verbal, or electronic communication
- Provides first point of contact for employee questions
- Demonstrates willingness to develop and grow understanding of global and cultural effectiveness
- Makes HR transactional decisions within established policies and guidelines
- Resolves employee issues or directs appropriately to other resources
- Communicates policies, procedures, culture, etc., to new and existing employees
- Develops a network of contacts both within the organization and with external partners serving the organization
- Uses discretion when communicating sensitive information
- Demonstrates awareness and appreciation for the global multi-dimensional and diverse perspectives in organization’s line of business
- Maintains working knowledge of statistics and metrics
- Possesses general awareness and understanding of cultural differences
- Provides outstanding customer service experience to employees and other stakeholders
- Identifies stakeholder needs and refers as appropriate
- Uses relevant HR technology systems for administrative and service needs
- Collects and synthesizes data through surveys, focus groups, research, and other methods
- Provides a summary of pertinent facts and information to mid-level and senior HR leaders
- Provides detail-oriented support in the administration of organizational programs and initiatives
- Behaves in a manner consistent with the difficult decisions made by management
- Develops a strong and positive reputation both internally and externally as a neutral and approachable HR representative
- Develops basic knowledge of HR Metrics
- Supports HR policies, procedures, and guidelines
- Interprets and notifies upper management of appropriate issues or concerns
- Conducts investigations of workplace policy violations
- Uses data, evidence-based research, benchmarks, HR and business metrics to make critical decisions
- Maintains working knowledge of measurement concepts, data collection, and analysis
- Listens effectively to potential issues before presenting solutions
- Follows and implements internal policies and procedures for responding to transactional issues
- Identifies sources of data and information and learns where to find the most relevant information for solving problems
- Respects differences and promotes inclusion on a transactional level
- Identifies inefficiencies and provides process improvement recommendations
- Develops basic knowledge of competitor organizations as it relates to employee recruitment and retention
- Establishes one's self as a credible and trustworthy source for employees to voice concerns
- Follows relevant laws and regulations
- Engages in networking opportunities HR peers, both internal and external, to organization
- Develops basic working knowledge of statistics, research methods, measurement concepts, and metrics
- Identifies ways to improve operational efficiency with personnel resources
- Serves as frontline liaison with vendors/suppliers
- Assists with implementation of diversity/culture programs in local settings
- Executes transactions with minimal errors
- Gathers, assembles, and reports HR metrics, Key Performance Indicators, and labor market trends
- Assists senior HR professionals in the facilitation of difficult interactions among stakeholders
- Employs standard operating procedures and policies when performing HR transactions
- Identifies potential conflicts of interest
