Job address
US
Company size
11-50 employees
Job sector
Health Science
occupation category
Medical Assistants
Job type
Contract
Work environment
In person
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Job details
Required skills
- Provides, collects and stores associated patient documentation (such as healthcare proxies and agents, medical directives, and medical order for life sustaining treatment)
- Interprets non-verbal communication (body language, facial expressions) to identify patient's need for empathy and reassurance
- Prepares written/electronic communications/business correspondence
- Records notes while assisting care-provider during exam or procedure
- Documents patient care accurately in the medical record utilizing a practice management system
- Engages in crucial conversations (with patients and caregivers/health care surrogates, staff, and providers) to ensure clarity and consistency of coordinated care
- Assists with surgical interventions (such as sebaceous cyst removal, toenail removal, colposcopy, cryosurgery)
- Performs patient screening using established protocols
- Performs routine maintenance of administrative or clinical equipment
- Performs CPR
- Performs post-procedural care
- Assists providers in coordinating care with community agencies for clinical and non-clinical services
- Processes, handles, and transports collected specimens as required for diagnostic purposes
- Ensures proper functioning of equipment and performs quality control measures for equipment
- Completes a comprehensive clinical intake process, including the patient identity, purpose of the visit, procedure, or treatment
- Communicates on the telephone with patients and caregivers, providers, third party payers
- Organizes and files patient medical records
- Maintains lab test results using flow sheets
- Responds to patient with empathy and reassurance, tactfulness and sensitivity
- Modifies verbal and non-verbal communication for diverse audiences (such as providers, coworkers, supervisors, patients and caregivers, external providers) and based on special considerations (such as pediatric, hearing impaired, vision impaired, mentally handicapped or disabled)
- Assists provider with a patient exam, treatment and procedures by handing instruments to care-providers
- Schedules appointments and procedures
- Applies the Patient's Bill of Rights as it relates to choice of treatment, consent for treatment, refusal of treatment
- Participates in team-based patient care
- Verifies eligibility for services including documentation and obtaining precertification or preauthorization
- Adheres to professional code of ethics
- Matches and labels specimen to patient and completed requisition
- Manages appointment schedule, using established priorities
- Uses proper body mechanics
- Identify appropriate site for administering medications including oral, buccal, sublingual, intramuscular, intradermal, subcutaneous, topical, transdermal, and inhalation
- Demonstrates proper use of eyewash equipment, fire extinguishers, sharps disposal containers
- Performs supply inventory with documentation
- Performs analysis tests on collected samples and specimens
- Protects patient privacy and confidentiality, including medical records
- Administers medication, vaccinations, and/or injectables using nonparenteral and parenteral routes, by calculating proper dosage, and selecting proper site and proper method (such as oral, buccal, sublingual, intramuscular, intradermal, subcutaneous, topical, transdermal, and inhalation)
- Selects appropriate supplies for tests or procedures ordered
- Complies with safety signs, symbols, and labels
- Obtains accurate patient billing information
- Completes insurance claim forms
- Instructs and prepares a patient for a procedure or a treatment
- Operates basic functions of an EHR/EMR system
- Clarifies and relays communications between patients and providers in a concise and accurate manner
- Facilitates referrals to community resources in the role of a patient navigator
- Administers first aid and basic wound care
- Adheres to state and federal regulations on release of medical records
- Selects appropriate equipment to measure and record vital signs
- Determines venipuncture site accessibility based on patient age and condition
- Performs accounts receivable procedures for patient accounts, including posting charges, payments, adjustments
- Performs diagnostic coding
- Performs procedural coding
- Measures and records vital signs and anthropometric measurements
- Apply mathematical computations to calculate appropriate medication dosages
- Performs compliance reporting based on public health statutes
- Transmits results or reports to patient's EMR or paper chart, and to provider
- Facilitates patient compliance (such as continuity of care, follow up, medication compliance)
- Follows guidelines for sending orders for prescriptions and refills by telephone, fax, or email
- Informs patients of their financial obligations for services rendered
- Interprets information on an insurance card
- Maintains office files
- Follows guidelines in distributing laboratory results to ordering providers
- Performs venipuncture and capillary puncture
- Collects specimens and samples (such as urine, stool, cultures) using sterile techniques
- Performs irrigation techniques, such as eyes, ear, nose, medical tubing, wounds, medical pumps and devices
- Educates patients regarding office policies, discharge instructions, health maintenance, disease prevention, treatment plan
- Complies with medical directives
- Participates in transition of care for patients
- Greets and logs in patients at office or clinic
- Performs staple and suture removal
- Identifies and responds to emergency/priority situations
- Prepares site for venipuncture
- Queries the physician or health care provider for specificity concerning vague or incomplete information
- Collects payments or co-payments and bills insurance companies
- Prepares examination/procedure room
- Administer oral medications; administer parental (excluding intravenous) medications
- Performs appropriate infection control methods and protocols, including barrier/personal protective equipment (PPE), handwashing, preparing items for autoclaving, sanitation and sterilization procedures, preparing a sterile field, performing within a sterile field, performing wound care, performing dressing change, and disposal of biohazardous materials
- Adheres to legal and regulatory requirements and protocols, including reportable violations or incidents
- Codes medical diagnoses, treatments and therapies for patient billing and third-party payer purposes
- Identifies personal or religious beliefs and values and provide unbiased care
- Handles challenging/difficult customer service occurrences to ensure health and safety of customers and staff
- Assists provider with patients presenting with minor and traumatic injury
- Collaborates with healthcare providers and community-based organizations
- Processes blood specimens for laboratory
- Prepares samples for transportation to a reference (outside) laboratory
- Performs tests, such as vision and hearing tests, allergy testing, and spirometry/pulmonary function tests, cardiac monitoring tests
- Evaluates the work environment to identify unsafe working conditions, and ensures patient safety within the clinical setting
- Recognizes, documents, reports, and responds to abnormal signs, symptoms, laboratory and test results
- Obtains patient consent, certifies medical records, and decides what information can be released
