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Job

Patient Account Representative

DCH Health System
Job address Tuscaloosa, AL, US
Company size 1001-5000 employees
Job sector Health Science
occupation category Medical Records and Health Information Technicians
Job reference number
2023-6978
Job type Full-time
Work environment
In person

Company Overview

Three hospital health care system. DCH Regional Medical Center is the cornerstone of the DCH system. The 583-bed Regional Medical Center offers a variety of specialty units and advanced services, including cancer, cardiology, robotic and minimally invasive surgery, and the region's advanced trauma center. Northport Medical Center is a 204-bed community hospital that offers a full range of inpatient and outpatient services. The facility also operates important specialty services, including the DCH Rehabilitation Pavilion and North Harbor Pavilion for mental health. Fayette Medical Center, through a lease agreement with the DCH Health System, is a 61-bed rural hospital that offers the residents of Fayette County inpatient care, along with sophisticated diagnostic equipment, surgical techniques and specialty clinics. A 122-bed nursing home on site is fully accredited and licensed for intermediate and skilled nursing care.

Job details

Overview

Responsible for managing and performing efficient and effective AR functions for DCH Regional Medical Center, Northport Medical Center, Fayette Medical Center, DCH Home Health and Home Medical Equipment. Responsible for accurately and timely reviewing and correcting of all assigned claims in an error, hold, and or rejected status.  Required to maintain individual and departmental goals for discharged not final bill submitted (DNFBS) claims, AR days, cash collections, AR Aging, and other goals as assigned.

DCH Standards

  • Maintains productivity and performance, patient and employee satisfaction and financial standards asoutlined in the performance evaluation.
  • Performs compliance requirements as outlined in the Employee Handbook.
  • Must adhere to the DCH Behavioral Standards including creating positive relationships withpatients/families, coworkers, colleagues and with self.
  • Requires use of electronic mail, time and attendance software, learning management software and intranet.
  • Must adhere to DCH Health System policies and procedures.
  • All other duties as assigned.

Required skills

Required Credentials

High School Diploma or GED
Valid Driver's License

Sensory requirement

  • Ability:  Must be able to sit for extended periods of time and lift boxes up to 20 pounds. 
  • Activities:  Job requires ability to communicate through spoken word, ability to use fingers for data entry
  • Requirements:  Please indicate the physical requirements of the job as one of the following:
    • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  • Must be able to perform the duties with or without reasonable accommodation.
  • Hearing and vision must be normal or corrected to within normal range.
  • Physical presence onsite is essential.