Job address
US
Company size
11-50 employees
Job sector
Marketing
occupation category
Property, Real Estate, and Community Association Managers
Job type
Contract
Work environment
In person
Company Overview
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Job details
Required skills
- Inspects the leasing center, tour route, model units, and vacant apartments
- Reports all liability and property incidents to the corporate office immediately
- Manages/oversees the real estate portfolio (owned, leased, subleased, co-owned and contract managed)
- Stays informed on matters affecting real estate values at the local and state level in order to correctly evaluate third party opinions from real estate agents and brokers
- Reviews the next steps in the sales process with prospective residents
- Stays within the established budget guidelines throughout the year
- Directs collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses
- Ensures that all workers’ compensation claims are reported and proper paperwork is completed
- Negotiates the sale, lease, or development of property and complete or review appropriate documents and forms
- Walks and inspects property on a regular basis; checks on vacant apartments
- Processes payroll tax payments and payroll-related IRS forms
- Administers procurement and chargeback procedures
- Develops and manages facility programs, including emergency response planning/implementation, life-safety, security, transportation/parking, and energy conservation
- Manages social media platforms for advertiment and communication
- Evaluates a prospect’s commitment level and overcoming objections
- Prepares reports for stakeholders (facility staff, public, senior management, customers, boards of directors and so forth)
- Develops and implements a real estate master plan
- Ensures that the property office is performing daily and monthly duties in the office and processed on time
- Qualifies prospective residents according to rental policy
- Completes any pertinent safety checklists with maintenance staff
- Cleans common areas, changes light bulbs, and makes minor property repairs
- Evaluates and manages the asset life cycle process
- Aligns facility management technology with organizational information technology
- Shops competition and is aware of neighborhood market conditions
- Administers and manages the finances associated with contracts
- Prepares and administers the service charge budget and allocate among co-owners or tenants
- Supervises all maintenance programs relating to the interior and exterior conditions and appearance of the properties
- Promotes information and recommendations to internal and external stakeholders
- Performs all due diligence in evaluating property, including reviewing title reports, appraisals, environmental audits, and other elements of due diligence and assessing risk vs reward associated with acquiring property
- Shops the competition while building relationships with competitors
- Manages stakeholder perceptions and expectations
- Evaluates, implements, and operates integrated workplace management systems
- Manages and oversees the financial management of the facility organization
- Acquires and disposes of real estate (commercial, institutional, industrial, residential, leased and owned)
- Inspects grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
- Manages and oversees operations, maintenance, administration, and improvement of commercial, industrial, or residential properties
- Directs and coordinates the activities of staff and contract personnel and evaluates their performance
- Applies fair housing laws and communicating rental criteria
- Maintains records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
- Communicates with vendor/contractor concerning work scheduling, billings, vendor relations and certificates of insurance
- Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
- Welcomes and shows property to owners, clients, and prospective new residents
- Conducts market surveys monthly and provides trend report information
- Negotiates with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles
- Assists in formulation of budgets for each upcoming calendar year
- Meets with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties
- Determines and evaluates real estate requirements (space utilization, management, highest and best use)
- Establishes and maintains specifications (materials, equipment, furniture, finishes, fixtures, design criteria)
- Develops and directs sustainability programs
- Implements policies, procedures, and programs that will assure a well-managed, well maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the owner’s goals and objectives
- Analyzes information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired
- Meets with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
- Handles incoming phone calls and completes appropriate paperwork
- Confers with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations
- Ensures and monitors compliance with codes, regulations, policies, and standards
- Monitors customer satisfaction and service delivery performance and provides feedback to customers
- Responds positively and promptly to requests from building tenants and for the implementation of ongoing contract programs to constantly assess tenant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant and the properties
- Purchases building and maintenance supplies, equipment, or furniture
- Prepares detailed budgets and financial reports for properties
- Markets vacant space to prospective tenants through leasing agents, advertising, or other methods
- Manages an expanding portfolio of real estate and new opportunities; manages the staff and external consultants who perform support services for this function
- Investigates complaints, disturbances, and violations and resolve problems, following management rules and regulations
- Determines and certifies the eligibility of prospective tenants, following government regulations
- Maintains contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations
- Meets with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors
- Develops, reviews, and compares performance metrics for facility management services
- Makes sure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis
- Manages, oversees, and safeguards the natural environment
- Hires, terminates, trains, motivates, and supervises all on-site staff in order to achieve operational goals of assigned property, including new employee indoctrination, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines
- Negotiates commercial real estate leases securing most favorable terms for the market and organization
- Supervises the administration of all leases including lease payments, price adjustments, and all landlord and tenant issues throughout the term of the lease
- Ensures that all rents are collected when due, and posted in a timely manner
- Negotiates short- and long-term loans to finance construction and ownership of structures
- Builds and manages productive relationships with network of commercial brokers, landlords, and attorneys
- Processes checks for payment and processes bi-weekly payroll
- Prepares and administers contracts for provision of property services, such as cleaning, maintenance, and security services
- Plans, schedules, and coordinates general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties
- Strives to attend and participate in outside or in ¬house activities, meetings, organizations, regulatory agencies, etc., to enhance image
- Maintains a positive image of himself/herself, the property, CRM and the client at all times in the community
- Confers regularly with community association members to ensure their needs are being met
- Assesses the application of technology within facility operations
- Manages an inventory system to classify and track real property transactions and lease payments
- Contracts with architectural firms to draw up detailed plans for new structures
- Performs evictions, utility cut-offs and landlord liens as required on delinquent rents
- Develops, implements, and monitors best value practices
- Manages/oversees the improvement of work processes
- Attends all inspections and manages and responds to all correspondence pertaining to site inspections
- Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
- Acts as liaisons between on-site managers or tenants and owners
- Selects situation-appropriate media and techniques for communications with stakeholders
- Conducts assessments and/or collaborates on facility management technology needs analysis
- Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
- Solicits and analyzes bids from contractors for repairs, renovations, and maintenance
- Reviews rents to ensure that they are in line with rental markets
- Coordinates with various entities including contractors, security and landscaping to ensure high standards
